NewPlus Terms and Conditions – Rules for Philippine Players

1Acceptance of Terms

By accessing, registering, or using any part of the NewPlus platform — whether through a web browser, a mobile device, or any other interface — you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions in their entirety.

If you do not agree with any part of these terms, you must not create a NewPlus account or use any of the services provided on this platform. Your continued use of NewPlus after any update to these terms constitutes your acceptance of the revised version.

These terms apply to all users of NewPlus, regardless of whether they are registered players, visitors, or anyone accessing the platform in any capacity. NewPlus reserves the right to modify these terms at any time, and updated versions will be published on this page with a revised effective date.

2Eligibility

To create a NewPlus account and participate in any games or activities on the platform, you must meet all of the following requirements:

• You must be at least 21 years of age at the time of registration.
• You must be physically located within a jurisdiction where online gaming is legally permitted.
• You must not be acting as an agent or proxy for another person.
• You must not be an employee, director, or immediate family member of any employee or director of NewPlus or its affiliated entities.
• You must not have previously been excluded, banned, or self-excluded from the NewPlus platform.

By registering, you confirm that you meet all eligibility criteria listed above. Providing false information to circumvent these requirements is a serious violation and will result in permanent account closure and forfeiture of any associated funds.

3Account Registration

Each person may only hold one active account on NewPlus at any given time. Opening duplicate or multiple accounts — whether under your own name or a different name — is strictly prohibited. If duplicate accounts are detected, NewPlus reserves the right to close all associated accounts and forfeit any balances held within them.

When registering, you agree to:

• Provide accurate, complete, and up-to-date personal information including your full legal name, date of birth, and valid contact details.
• Notify NewPlus promptly of any changes to your registered information.
• Keep your login credentials — including your password and one-time pins — strictly confidential and not share them with any third party.
• Accept full responsibility for all activity that occurs under your account.

NewPlus is not liable for any loss or damage arising from your failure to maintain the security of your account credentials. If you believe your account has been accessed without authorisation, you must contact our support team immediately.

We may require identity verification documents at any stage — during registration, before processing a withdrawal, or as part of a routine compliance review. Failure to provide required documentation within a reasonable timeframe may result in account restrictions.

4Deposits and Withdrawals

All financial transactions on NewPlus are conducted in Philippine Peso (₱). NewPlus supports the following payment methods for deposits and withdrawals: GCash, Maya, GrabPay, Coins.ph, InstaPay, PESONet, BDO Online Banking, BPI Online, UnionBank, and Visa/Mastercard bank cards.

• Minimum deposit: The minimum deposit amount is displayed in the player's account portal and may vary by payment method.
• Withdrawal processing: Withdrawal requests are reviewed and processed within the timeframe stated on the payments page. Times may vary depending on the method chosen and verification status.
• Same-source withdrawals: Where possible, NewPlus will process withdrawals to the same payment method used for the deposit. This is a standard anti-money-laundering practice.
• Unverified accounts: Withdrawals will not be processed until identity verification is complete. Players are encouraged to complete verification early to avoid delays.

NewPlus does not charge fees on standard deposits or withdrawals. However, individual payment providers may apply their own processing fees, which are outside our control. Players are advised to check with their payment provider before transacting.

5Bonuses and Promotions

NewPlus regularly offers bonuses, free credits, free cards, and promotional rewards to both new and existing players. All promotions are subject to specific terms that are published alongside each offer on the NewPlus Promotions page. By claiming any bonus or promotion, you agree to the terms associated with that specific offer.

General bonus rules that apply across all NewPlus promotions include:

• Each promotion is intended for one account per household, device, or IP address. Attempts to claim the same bonus multiple times through different accounts will result in all bonuses being voided.
• Bonus funds are held separately from real-money funds. You must meet the stated wagering or turnover requirement before bonus-derived winnings can be withdrawn.
• Bonuses have expiry dates. Any unused bonus or associated winnings that have not met wagering requirements by the expiry date will be removed from the account automatically.
• NewPlus reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice, provided that players who have already claimed the bonus are given a reasonable period to complete their wagering requirements.
• Any indication of bonus abuse — including but not limited to placing low-risk bets purely to complete turnover requirements — may result in bonuses being voided.

6Game Rules and Fair Play

NewPlus operates a range of games including Bingo, Sabong, Pusoy, Sports Betting, Football Betting, and Slots. Each game category has its own specific rules, which are accessible within the game lobby or game help section. By participating in any game on NewPlus, you agree to abide by the rules of that game as published on the platform.

• All automated game outcomes are generated by a certified random number generator (RNG) to ensure fairness and unpredictability.
• In the event of a technical failure or system error during a game, NewPlus reserves the right to void the affected round and return stakes to the players' accounts.
• Sports betting and Sabong results are determined by official event outcomes. NewPlus is not responsible for errors in official results reported by third-party sources.
• In cases where the platform displays an incorrect odds or result due to a technical error, NewPlus reserves the right to correct the error and adjust affected bets accordingly.

7Prohibited Activities

The following activities are strictly prohibited on the NewPlus platform. Engaging in any of these activities will result in immediate account suspension and may be referred to relevant authorities:

• Using automated software, bots, or scripts to interact with the platform in any way.
• Colluding with other players to gain an unfair advantage in any game.
• Exploiting software bugs, glitches, or errors intentionally and not reporting them to NewPlus.
• Engaging in any form of money laundering, fraud, or using the platform to process funds from illegal activities.
• Accessing the platform from a jurisdiction where online gaming is prohibited.
• Creating or using a false identity to register or maintain an account on NewPlus.
• Harassing, threatening, or abusing other players or NewPlus staff in any form.

NewPlus actively monitors all activity on the platform for signs of prohibited behaviour. If suspicious patterns are detected, we reserve the right to withhold withdrawals pending investigation without prior notice to the account holder.

8Account Suspension and Closure

NewPlus reserves the right to suspend, restrict, or permanently close any account at its sole discretion, including but not limited to the following circumstances:

• Breach of any provision within these Terms and Conditions.
• Failure to complete identity verification within the required timeframe.
• Detection of fraudulent activity, chargebacks, or suspicious transactions.
• Requests from relevant regulatory or law enforcement authorities.
• Voluntary player request for account closure or self-exclusion.

When an account is closed due to a player's own request and no rule violations are involved, any remaining real-money balance will be returned to the player via their primary withdrawal method after standard verification. Bonus funds and associated winnings subject to pending wagering requirements will not be paid out upon voluntary closure.

You may also close your own NewPlus account at any time by contacting our customer support team. Account closure requests are typically processed within 48 hours.

9Responsible Gaming

NewPlus takes its responsibility to player welfare seriously. We provide a range of tools to help players maintain healthy gaming habits and stay in control of their spending:

• Deposit limits: Set daily, weekly, or monthly caps on how much you can deposit.
• Session time limits: Set reminders or hard limits on how long you play in a single session.
• Cooling-off period: Take a temporary break from the platform for a set number of days.
• Self-exclusion: Permanently exclude yourself from NewPlus. This cannot be reversed once activated.

NewPlus staff are trained to recognise signs of problem gambling and may reach out if account activity suggests a player may benefit from support. We encourage all players to use our responsible gaming tools proactively rather than reactively.

If you are concerned about your gaming habits or those of someone you know, please visit our Responsible Gaming page for resources and guidance.

10Privacy and Data Protection

NewPlus collects and processes personal data in accordance with applicable Philippine data protection laws, including the Data Privacy Act of 2012. The collection and use of your personal information is governed by our Privacy Policy, which forms part of these Terms and Conditions by reference.

By registering on NewPlus, you consent to the collection, storage, and use of your data as described in our Privacy Policy. You may request access to your personal data or request its deletion at any time by contacting our support team.

NewPlus does not sell personal data to third parties. We may share data with payment processors, identity verification providers, and regulatory bodies as required by law or as necessary to operate the platform securely.

11Intellectual Property

All content on the NewPlus platform — including but not limited to the website design, graphics, logos, game software, text, and data — is the exclusive property of NewPlus or its licensed content providers. This content is protected by applicable intellectual property laws.

You are not permitted to copy, reproduce, republish, upload, post, transmit, or distribute any content from the NewPlus platform for commercial purposes without express written permission. Personal, non-commercial use of platform content is permitted provided the source is clearly attributed.

12Limitation of Liability

NewPlus provides its platform on an "as is" basis without warranties of any kind, express or implied. While we make every effort to ensure continuous availability and accuracy of game outcomes, we cannot guarantee that the platform will be free from interruptions, errors, or technical failures.

• NewPlus is not liable for any loss of winnings, data, or profits arising from technical interruptions, communication failures, or force majeure events beyond our reasonable control.
• In no event shall NewPlus's total liability to any player exceed the amount deposited by that player in the twelve months preceding the event giving rise to the claim.
• NewPlus is not responsible for any tax obligations that may arise from gaming winnings under Philippine law. Players are solely responsible for understanding and meeting their own tax liabilities.

13Amendments to These Terms

NewPlus reserves the right to update or modify these Terms and Conditions at any time. When material changes are made, we will notify registered players via the email address on file or through a prominent notice on the platform. The updated terms will take effect on the date specified in the notification.

It is your responsibility to review these terms periodically. Continued use of the NewPlus platform after the effective date of any amendments constitutes your acceptance of the revised terms. If you do not agree with the changes, you must stop using the platform and may request account closure.

14Governing Law and Dispute Resolution

These Terms and Conditions are governed by and construed in accordance with the applicable laws of the jurisdiction under which NewPlus holds its operating licence. In the event of any dispute arising from these terms or the use of the NewPlus platform, both parties agree to attempt to resolve the matter amicably through direct communication in the first instance.

If a dispute cannot be resolved through direct communication, the matter shall be referred to binding arbitration in accordance with applicable rules before any court proceedings are initiated. Nothing in this clause limits NewPlus's right to seek emergency injunctive relief through appropriate courts where necessary.

15Contact Us

If you have questions about any part of these Terms and Conditions, or if you need clarification before registering on NewPlus, our customer support team is available 24 hours a day, 7 days a week.

• Email: support@newplus.click
• Support hours: 24/7, including Philippine public holidays
• Languages supported: English (en-PH)

We aim to respond to all enquiries within 24 hours. For urgent account issues such as suspected unauthorised access, please contact us immediately and include as much detail as possible so we can act quickly on your behalf.