1. Home
  2. Responsible Gaming
Player Wellbeing

NewPlus Responsible Gaming – Play Safe in the Philippines

Gaming should always feel like fun, not pressure. NewPlus gives every Filipino player the tools, information, and support they need to stay in control — because your wellbeing matters more to us than any bet.

If Gaming Is No Longer Fun, Please Reach Out

If you or someone close to you is struggling with gambling habits, please contact our 24/7 support team immediately at support@newplus.click. You can also use the self-exclusion tool in your NewPlus account settings at any time — no questions asked, no waiting period. Your mental health comes first, always.

Our Commitment

Responsible Gaming Is at the Heart of NewPlus

Responsible gaming isn't something NewPlus treats as a legal checkbox. It's a genuine commitment that shapes how we build the platform, how our support team is trained, and how we monitor account activity every single day.

Online gaming — whether that's Bingo, Sabong, Pusoy, Sports Betting, or Slots — is meant to be entertaining. It's a way to enjoy the games you love, experience the thrill of competition, and maybe win something along the way. But for a small number of players, gaming can start to feel less like fun and more like something they can't control. When that happens, NewPlus wants to be the first resource you reach for.

This page explains the responsible gaming tools available to every NewPlus player, how to recognise when gaming might be becoming a problem, and what steps you can take — whether that's slowing down, taking a break, or stopping entirely. Whatever you need, NewPlus is here to support you through it without judgment.

newplus
Player Control Tools

Six Tools NewPlus Provides to Keep You in Control

All of these tools are available directly in your NewPlus account settings. They're free to use, take effect quickly, and are there whenever you need them.

Deposits

Deposit Limits

Set a maximum amount you're comfortable depositing on a daily, weekly, or monthly basis. Once your limit is reached, NewPlus will block further deposits until the period resets. Lowering a limit takes effect immediately; raising one requires a 24-hour cooling period to prevent impulsive changes.

Spending

Wager Limits

Cap the total amount you're allowed to bet across all games within a set timeframe. Wager limits are a practical way to enjoy gaming on your terms — you choose the ceiling, and NewPlus enforces it automatically so you never have to rely on willpower alone.

Session

Session Time Limits

Set reminders or hard limits on how long you play in a single session. If you enable a hard session limit, NewPlus will automatically log you out when your time is up. You can also set reminder pop-ups that appear at intervals during your session to keep you aware of how long you've been playing.

Reality Check

Reality Check Reminders

Enable regular pop-up notifications that show your net gaming position and how long you've been playing. These reality check reminders cut through the flow of gaming and give you a clear, factual picture of your session — helping you make a more conscious decision about whether to continue.

Break

Cooling-Off Period

Take a planned break from NewPlus for a set number of days — anywhere from 1 day to 6 weeks. During your cooling-off period, you won't be able to log in or deposit. The break gives you space to reassess without permanently closing your account.

Permanent

Self-Exclusion

Choose to permanently exclude yourself from NewPlus. Once activated, self-exclusion cannot be reversed. Your account will be closed, marketing communications will stop immediately, and your remaining real-money balance will be returned. This is the most serious tool we offer and exists specifically for players who need a complete break.

All responsible gaming tools are accessible by logging in to your NewPlus account and navigating to Account Settings > Responsible Gaming. If you need help setting up any tool, our support team is available 24/7 at support@newplus.click.

Warning Signs

How to Tell If Gaming Is Becoming a Problem

Problem gambling doesn't usually happen overnight. It tends to build gradually, and many people don't recognise it until it's already affecting their daily life. Being honest with yourself about your gaming habits is one of the most important things you can do as a NewPlus player.

Here are some warning signs that gaming may be moving from entertainment into something more problematic:

  • You spend more time or money gaming than you originally planned.
  • You find yourself chasing losses — betting more to try to recover what you've lost.
  • Gaming is interfering with your work, studies, family time, or sleep.
  • You feel irritable, anxious, or depressed when you're not able to play.
  • You're borrowing money, using credit, or selling belongings to fund your gaming.
  • You're hiding how much you're playing or spending from family and friends.
  • Gaming has stopped feeling fun and now feels more like a compulsion or obligation.

If any of these sound familiar — even just one or two — please take it seriously. Reaching out early is always easier than waiting until things feel unmanageable.

newplus
Self-Assessment

Quick Self-Check: How's Your Relationship With Gaming?

Go through these questions honestly. If you answer "yes" to three or more, we recommend using one of the NewPlus responsible gaming tools or reaching out to our support team.

Responsible Gaming Self-Assessment

1
Do you find yourself thinking about gaming even when you're doing something else — like working, eating, or spending time with family?
2
Have you ever deposited more money than you originally planned to in a single session?
3
Do you continue playing to try to win back money you've already lost?
4
Have you hidden your gaming activity or the amount you've spent from someone close to you?
5
Do you feel stressed, irritable, or unable to focus when you're not able to play?
6
Has gaming ever caused you to miss work, skip family commitments, or neglect personal responsibilities?
7
Have you ever borrowed money, used a credit facility, or sold something to fund your gaming?
8
Do you find it hard to stop playing even when you've reached your planned budget or time limit?

If you answered yes to three or more questions, we encourage you to use the deposit limit, cooling-off, or self-exclusion tools in your account — or contact our support team directly. There's no shame in asking for help. Responsible gaming is something every player should take seriously.

Step-by-Step

How to Set Up Responsible Gaming Limits on NewPlus

Setting up your responsible gaming preferences takes less than two minutes. Here's how to do it from inside your NewPlus account.

  • 1

    Log In to Your Account

    Visit NewPlus and log in using your registered email and password. If you haven't registered yet, you can create a free account in under two minutes.

  • 2

    Go to Account Settings

    Click on your profile icon in the top-right corner and select "Account Settings" from the dropdown menu.

  • 3

    Select Responsible Gaming

    In the Account Settings menu, click on the "Responsible Gaming" tab. This is where all player protection tools are centralised.

  • 4

    Choose and Configure Your Tool

    Select the tool you want — deposit limit, wager limit, session timer, cooling-off period, or self-exclusion — and follow the prompts to set your preferences.

  • 5

    Confirm and Save

    Confirm your settings. Restrictions that reduce your access (like lowering a deposit limit) take effect immediately. Changes that increase access require a 24-hour review period.

newplus
Healthy Habits

Practical Tips for Keeping Gaming Fun on NewPlus

Responsible gaming starts with small, consistent habits. These aren't complicated — they're just worth keeping in mind every time you log in.

Set a Budget Before You Start

Decide how much you're comfortable spending before you open any game. Treat it as your entertainment budget for the session — money you're okay with losing, not money you're counting on winning back.

Use a Timer

Set a time limit before you start playing and stick to it. NewPlus has a built-in session timer, but even setting an alarm on your phone works. Taking breaks during long sessions helps keep your head clear and your decisions sharper.

Don't Chase Losses

Losing sessions happen — that's the nature of gaming. The most important thing is to not increase your bets or deposit more to try to recover what you've lost. If you're down and feeling frustrated, the best move is to stop for the day.

Don't Play When Emotional

Stress, boredom, sadness, or even extreme excitement can lead to poor decisions. If you're going through a difficult time, gaming is probably not the best way to cope. Step away and come back when you're in a clearer headspace.

Keep Balance in Your Life

Gaming is one activity among many. Make sure it doesn't crowd out time with family and friends, physical activity, hobbies, or rest. If you notice gaming taking up more and more space in your daily routine, that's worth paying attention to.

Talk About It

If gaming is becoming a topic you feel like you need to hide or avoid talking about, that's a sign worth taking seriously. Talking openly with someone you trust — a friend, a family member, or a professional — can make a real difference.

Common Questions

Responsible Gaming — Frequently Asked Questions

Questions our support team gets asked most often about responsible gaming on NewPlus.

Yes, absolutely. Deposit limits are independent of your account status. You can log in, set a daily, weekly, or monthly deposit limit in Account Settings > Responsible Gaming, and your account remains fully active. Only your ability to deposit above that limit is restricted. You can continue playing with your existing balance and withdrawing your funds freely.

Self-exclusion on NewPlus takes effect immediately once you confirm your request. Your account will be deactivated, you'll be logged out, and all marketing communications will be stopped right away. Your remaining real-money balance will be returned to your registered withdrawal method. Self-exclusion is permanent and cannot be reversed, so please make sure it's the right decision for you before confirming.

NewPlus will always direct you to appropriate professional support if you need it. Our support team can provide information on responsible gaming resources available in the Philippines. We take every welfare concern seriously and will help connect you with the right support, whether through referrals or by activating protective tools on your account immediately.

Yes. If a family member or close friend is concerned about another person's gaming activity on NewPlus, they can contact our support team at support@newplus.click. We cannot share account-specific information with third parties due to privacy obligations, but we can discuss general responsible gaming support options and, where appropriate, take steps to protect the wellbeing of the player involved.

Yes. NewPlus uses automated tools to monitor gaming activity for patterns that may indicate problem gambling — such as sudden large increases in deposit frequency, extended uninterrupted sessions, or rapid repeated losses followed by large top-ups. Where such patterns are detected, our responsible gaming team may reach out proactively to check in and offer support or tools.

Yes. The cooling-off period tool allows you to pause your NewPlus account for anywhere between 1 day and 6 weeks. During this time you won't be able to log in, deposit, or place bets, but your account remains open. After your cooling-off period ends, you can choose to reactivate your account or extend the break. It's designed for players who want some distance without permanently closing their account.
Play Responsibly

Ready to Enjoy NewPlus the Right Way?

Responsible gaming and great entertainment aren't opposites — at NewPlus, they go hand in hand. Set your limits, know your habits, and enjoy all the games the platform has to offer. Bingo, Sabong, Pusoy, Sports Betting — it's all here, and it's all more fun when you're playing on your own terms. Mag-enjoy tayo nang maayos!

Create Free Account Log In to Your Account